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FAQ's

What payment methods do you accept?

We accept payment by PayPal or by credit card (Mastercard or Visa) using Australia's leading internet payment gateway eWay.

Is it safe to purchase in your online store?

We would not put your security at risk and will endeavor to ensure your shopping experience will be safe, happy and most importantly, leave us satisfied. We secure your onine transactions with 256 bit SSL certificate, just look for the 'golden padlock' in the URL during check-out. 

Are my details secure?

We do not share the information gathered through this web site or any personal information with any other 3rd party. The personal information that is collected from either the signup process or telephone conversations is utilized solely for making The Perfect Fit user experience more enjoyable.

How long will it take to get my order?

Allow 7-14days Australia-wide to receive your purchase unless you selected Express Post as your delivery method.

Orders placed on the weekend or on a Public holiday will not begin processing until the next business day. Unless otherwise agreed by us, we will deliver your Products to the address indicated on your Order Confirmation.

What if I want to cancel my order?

Providing your order has not already been shipped you can cancel your order by contacting us via the 'Contact Us' page. If we cannot accept your order we will contact you by telephone.

If you have any other queries please contact us via the 'Contact Us' page.